At Synergy Squared, we go beyond just selling Zoho products. We believe in creating unparalleled value through collaboration, living up to the essence of our name - Synergy. Our mission is to ensure your CRM and Marketing Automation projects not only succeed but help make your business more organized, automated, and profitable, regardless of your company's size.
How We Work
Our approach is phased: crawl, walk, run. We start with a discovery session to outline your project, followed by a detailed proposal. Once you're on board and the initial payment is cleared, we kickstart your custom solution.
Our Services Include:
- Discovery and Project Definition
- CRM Customization
- Data Migration and Zoho Setup
- Application Integration
- Campaign Development and Training
- Ongoing Support
Delivery of Services & Support
We operate remotely, offering flat-rate project services and support billed in 15-minute increments. Training has a flat rate but with a time cap, and we provide annual support packages post-project completion for consistent assistance during business hours.
Payment Procedures & Project Termination Policy
Payment Terms:
All projects require full payment before commencement, ensuring client commitment and resource allocation. Software subscriptions are paid directly to vendors post-trial, with a 4% fee for credit card payments to Synergy Squared Inc.
Termination and Refunds:
If a project is terminated after initiation, clients may be eligible for a refund. This refund will be proportional to the work completed at the time of cancellation, minus any applicable service fees, ensuring fairness for both parties.
